Program Code

MAS- TALG-51

General Description

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process. This course also includes a safety equipment procedure (SEP) trainer providing an overview of aircraft, safety equipment and location of emergency procedures accessible via web or mobile. This is a 12-week program (weekend) inclusive of outdoor subjects.

Learning Outcomes

Upon completing this course, you will have the skills to:

• Define the cabin crew profession, its origins, and current practices
• Identify aircraft types and relevant cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency and safety procedures

Job Scope for Graduates

Airlines Cabin Crew

List of Modules:

• CU01 Introduction to the airline industry and aircraft
• CU02 Crew member coordination and communication
• CU03 Customer service and managing passenger interactions
• CU04 Safety and emergency procedures (with virtual cabin)
• CU05 General philosophy of for the carriage of dangerous goods and the risks associated
• CU06 Awareness of security-related issues
• CU07 Security and Dangerous

Next Intakes:     

January 2023, April 2023, July 2023 & October 2023

Need to Qualify Industry Requirements (Personality Test & Language Test)

SCHOLARSHIPS AVAILABLE