General DescriptionThis course explores the customer service skills fundamental to any successful business venture. You need to master communicating and collaborating effectively with your customers to turn one-time visitors into life-long patrons. People remember how they were treated by a business more sharply than they recall products so customer service can make or break an organization. Join this program to add this valuable skill to your professional or business portfolio. Program duration is 8 hours learning only.

Learning OutcomesBy the end of these program, the learner will be able to:

• Apply the fundamental aspects of customer service in a business.
• To Improve customer service handling from a basic to advanced level.
• To lead in communicating & collaborating with customers efficiently.
• Utilize customer feedback to continuously for better client satisfaction.
• Implement a high standard of service for the public and private sector.

Next Intakes:Every Month @ For Medical GP’s 50% Funding Facility Available